Mirus IT Solutions is a computer services company providing IT support for large to enterprise sized businesses. Our aim to provide the level of support a business would expect to receive from an internal IT team. We have a vast range of services and can provide IT consultancy, managed services, disaster recovery planning, virtualisation consultancy, software licensing, wireless security audits and network health checks. However, our core business is providing IT Support services to small and medium businesses in Milton Keynes, Buckinghamshire, Northamptonshire and Bedfordshire.

We are a dynamic and flexible company which is critical when providing IT services to small and medium businesses. Every business is very different and as a result has different goals, requirements and expectations from their IT systems. Our very flexible support agreements give clients complete piece of mind and allow them to concentrate on developing their business rather than having to worry about maintaining their IT systems.

We have developed a strong reputation for quality and commitment to client satisfaction which we are devoted to keeping!

Why Managed Services?

There are many reasons why small to medium sized companies and organisations are making the transition from standard ad-hoc support contracts to managed services, with the primary reason being they understand the importance of keeping their systems and staff productive.

In many organisations one person has become the default 'IT Manager', taking on a number tasks as well as their contracted tasks. In the current challenging times it is important for businesses to focus on customer related, revenue generating tasks.

Our Managed Service gives the client piece of mind that their networks are proactively monitored on a 24x7x365 basis, with a single point of contact for all network issues as and when they occur. All of these issues are dealt with under defined service levels, with known fixed costs.

Why use Mirus Managed Services?

By partnering with Mirus in a Managed Service Agreement, we can:

• deliver fixed service level agreements to your core services, ensuring system - and business uptime giving your business financial certainty with predictable and fixed monthly costs removing the traditional spiked IT capital expenditure
• keep your systems running whilst you focus on core business functions
• automate the standard maintenance tasks, such as Windows Updates and Anti-Virus definitions, to ensure your systems are always updated and secure
• increase business efficiency by aligning IT to your business requirements
• reduce business risk by investing in service not technologies
• give you access to expertise and the advantage of the latest technologies
• deliver you the flexibility and scalability you need to survive in the challenging market conditions today and to still grow in the future

All Mirus Managed Service contracts are governed by a Service Level Agreement (SLA) which guarantees the levels of service a customer can expect in terms of response times and system monitoring.

Speak to a consultant today for a no obligation free consultation and find out how our Proactive Approach to IT services will benefit you.